" I fully agree with the posted reviews -what a refreshing change to speak to someone knowledgable when calling with a query. Above all what a treat to have such a customer focused polite and helpful service. On its customer service alone this Company beats everyone else by miles. "
Ruggex Palm 4G
" I bought this mainly because my next trip is to a rain forest. I've gone off laptops and been surprised at how this handy little Android tablet can deal with almost all my needs these days. This unit is going to get wet but I have full confidence in its spec. If I see a mantis I will post a photo. "
" I bought a refurbished Rhino 3 because l wonted to update from my very basic clam shell phone. Also I wonted to be able to use the phone in tandem with OS Locate app which displays OS grid references @ current locate, great for pinpointing location on OS map when out walking in the lake district. NOW, being a coffin dodger of 73 I had numerous problems coming to terms with the android operating system and other problems because of my own lack of knowledge (ignorance). However, via Emails I received prompt and first class customer service from Mak. They really do live up to their reputation for excellent customer service and were very patient with my various queries and difficulties. Very refreshing in this age of indifferent AI phone drones and zombies.So, Excellent phone and excellent customer service. "
RUGGEX Rhino V 3G
" Great people to deal with, the phone arrived next day. Rugged flip phone, duel sim, two screens and a camera better than expected.
Can be very loud if you want. 3G and a torch, easy to use and a good battery life. 5 stares from me. "
" I am a cynical person when looking at anything or anyone new. First I spoke to Mak & then took my time to decide whether to risk purchasing or not from a company I'd never heard of. I am so shocked that there are not only decent old fashioned companies out there but also that the advice & time given made me feel like I was important as a customer & not just another sale! Mak has proved that he understands that customer care actually involves the word care! I will be recommending this phone & Mak to all my friends in the agricultural industry. Thank you for proving that occasionally a cynic can have the most pleasant of suprises "
Ruggex Rhino 4
" received my phone yesterday and set it up today.prior to ordering contacted mantistech for advice, brilliant information, couldn't be more helpful.
The phone is unlike any other, totally different, easy to set up and you know it is robust just by handling the item.
Best buy for a long time. "
" Thank you so much for your help the other day with our dilemma of what mobile to replace our lost CAT phone with!? Being a engineering workshop environment something that is durable, can withstand dust and rings loudly is really important. And although only a day or so in I think the Rugged Rhino N is a great alternative. It certainly rings louder, is simple to use, has a larger screen and appears generally easier to navigate! So far so good. I must also add that it was reassuring to be able to speak to someone at the end of a phone who demonstrated product knowledge with honesty. Faultless customer service. Thank you all round. "
Five star service all round
" Bought a Ruggex Rhino 2 from Mantis Tech. Very professional, helpful and would certainly buy other products from them in the future. Their after-service help has been very friendly and useful, Five star service all round "
" Great customer service, their phones are great and I am happy to avoid the greedy, tax avoiding competition in support of a customer focused family company. We could do with more customer orientated businesses nowadays. "
" I have just been speaking to mark in customer services, he was really nice and really helpful and got me sorted out in no time at all, excellent customer service. "
" Mak was excellent to deal with and went out of his way to ensure a special delivery service to Ireland "
My phone arrived sooner than expected
" My phone arrived sooner than expected. It has everything which I need for my business and its rugged exterior is not only pleasing to the eye but also it has had positive comments from several customers who have seen me use it. "
Great Customer Care
" Having used MantisTech to provide us with equipment for some time now, we have always been impressed with the accuracy and speed of delivery. Repairs have always been made to a high standard too. Overall, we would happily recommend this company. "
Best customer service!
" MantisTech offers the best customer service I've ever received from the e-commerce sector. Only mom & pop one-location brick & mortars do as well.
I purchased their Ruggex Rhino 3 rugged smart phone (dual sim) from them. The customer service is friendly, professional, and knowledgeable. The product is better than I hoped (and I had high expectations). I had only a couple of hiccoughs, and the customer service got me sorted promptly and courteously.
I highly recommend the company and their products.
I waited until I'd used the phone a couple of months before writing this review. In that time, my rating of them has increased from 4.8 out of 5 to 6 out of 5. "
Best all round service
" In this day and age most company's just want your money while you get very little customer service skill's in return but every company should look at how MantisTech treat customers. They provide the very best service possible, nothing seams a problem that they not willing to help with. I had small problem with the phone and spoke with Mak a few times over it who was always very professional, helpful and a credit to the company.
In the past I've had alot of the big name company's so called Rugged phone's and everytime they left me disappointed and let down so at first I was unsure of a smaller named company, I was Wrong.
I went for the Rhino 3 model and wow I'm blown away with this phone. Its unlocked duel sim while offering amazing performance and easy to use. It safe to say its the best smartphone I've had the pleasure to use all at a great price.
More important RUGGEX really lives up to the name. "